Hyster enjoys a different relationship with all our clients. We attempt to create complete customer satisfaction created through world class manufacturing. Our objective is to anticipate the needs of all our clients as well as deal with them with lift trucks which deliver the reliability, the value and the performance that they demand.
At Hyster, we believe in starting with the customer. We annually perform focus groups and offer an on-going voice of customer research both on-line as well as in the field. We have more than 400 design engineers to translate that input into smart designs by applying our thorough review gate process. Advanced tools and virtual prototype builds help make certain that the best equipment practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to guarantee the lowest ownership cost and total dependability all of Hyster's machinery are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests happen in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
To initiate excellence from the start, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage the flow of production. The MES coordinates line activities such as part sequencing and quality verification. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits really hold each worker responsible for consistent quality, together with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster provides a huge variety of features. The corporation has remained completely committed to its key focus on both quality and safety, on being innovative each and every time, and by offering some of the best material handling equipment on the market. These are only a few of the reasons Hyster has become a leader within the industry.